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Section Changing & Cancelling Orders
- Changing your Order
- Cancelling your Order
- Changing Address or Payment Method for Order
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Changing & Cancelling Orders
If something is wrong with your order, we certainly want to help
you. Please read the information below for more on how to proceed.
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Changing Your Order
Help, I ordered the wrong item!
If you have ordered the wrong item and need to change it, please
contact our Customer Service
Department immediately. They will check to see whether your item has
already shipped or not, and give you directions on how to change or
return the item(s)
Help, I received the wrong item!
Did you receive the wrong item or an item you didn't order? Visit
our Returns Center.
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Cancelling Your Order
I need to cancel my order!
If you need to cancel an order, please first read our
Returns, Replacements & Refunds
section. Then contact our Customer Service Department to see if your
order has already shipped and if you can still cancel it.
(please see our Custom/Special Orders
section on policies regarding cancelling custom/special orders).
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Changing Address or Payment Method for Order
I need to change my address on my order,
how do I do that?
Please contact the Customer Service
Department immediately.
I need to change the payment method on my
order, how do I do that?
Please contact the Customer Service
Department immediately.
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