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International Customers

General Information
We have branched out across the world and now offer many parts for international vehicles and serve many international customers. In order to better service our international customers, we have developed an international websites and opened an international warehouse which we ask some of our international customers to use:

IMPORTANT! If you live in:
Belgium, France, Germany, Switzerland,The Netherlands, UK, Denmark, Ireland, Norway, Scotland and Sweden
Please order at our "NL" warehouse site:
www.Flatlander-IPP.nl

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International Payments

What credit cards do you accept from other countries?
Due to the increased amount of security issues, our bank and credit card processor may not allow us to process Credit Card payments from some countries outside of the US and Canada. If you have any questions about this, please contact us.

Do you charge a PayPal Fee?
Yes, our PayPal fee's are as follows:
USA: 2.9% of total transaction
Int'l: 3.9% of total transaction
 
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Purchase Minimums
A minimum amount of $100 is required for all international purchases (including Canada).

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International Shipping

IMPORTANT! Expect 5 days before shipments can be made. Any faster shipment must be requested by e-mail to the office before ordering (not on our order form.)

- International shipments will be made via UPS.
- Insurance will be included with ALL orders - no exceptions.
- Int'l Orders can not be shipped free or as "gifts"

Can you ship my order as free or as a "gift"?
No, we can not ship your gift and mark it as free or a gift.

Can I ship to an address within the USA?
If you are an international customer from one of the countries listed below, but you are shipping your order to an address within the USA, you will be charged a $60 handling fee (to avoid this fee, order from our Int'l Websites & have your order shipped within your country).
 
I need an International Shipping Quote?
Please email Tanya who handles our International Shipping quotes, and include the part(s), Qty, and your complete Shipping Address.
 
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International Order Fee's

Shipping within USA Fee:
If you are an international customer from one of the countries listed below, but you are shipping your order to an address within the USA, you will be charged a $50 handling fee (to avoid this fee, order from our Int'l Websites & have your order shipped within your country).

Canada
All Canadian orders will be charged a $39.00 processing fee (fees cover local P.O. and runners fees)

UK, Denmark, Ireland, Norway, Scotland or Sweden
(order from our UK Warehouse)
 
Belgium, France, Germany or The Netherlands
(order from our NL Warehouse)
 
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International Import Fee's

Some countries may charge an Import fee on your order. You are responsible for paying any and all import fees your country may charge. Flatlander Racing/IPP is not responsible for your Import fee's.